GDPR Policy

Effective Date: 22/11/2024

1. Data Controller

The data controller for your personal data is:
Lost Truth
Email: losttruthclothing@gmail.com

2. Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name
  • Contact Data: Email address, billing, and shipping address.
  • Financial Data: Payment information (processed securely via third-party payment providers).
  • Transaction Data: Details of purchases you make.
  • Technical Data: IP address, browser type, and operating system.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and communication preferences.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill your orders.
  • To manage your account and provide customer service.
  • To send marketing communications, where you have opted in.
  • To comply with legal and regulatory obligations.
  • To improve our website, products, and customer experience.

4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases for processing your data:

  • Contractual Necessity: To fulfill the contract for the sale of goods.
  • Legitimate Interests: To improve our services and understand customer behavior.
  • Consent: For sending marketing communications (you can withdraw consent at any time).
  • Legal Obligations: To comply with legal requirements, such as tax and accounting rules.

5. Data Sharing

We may share your personal data with:

  • Service Providers: Such as payment processors, delivery companies, and IT service providers.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Third-Party Tools: Analytics and marketing platforms (e.g., Google Analytics).

We will never sell your personal data to third parties.

6. International Transfers

If your data is transferred outside the European Economic Area (EEA), we will ensure it is protected by appropriate safeguards, such as standard contractual clauses or equivalent measures.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request access to your data.
  • Rectification: Request corrections to your data.
  • Erasure: Request deletion of your data (right to be forgotten).
  • Restriction: Request limitation of data processing.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to data processing for marketing or legitimate interests.

To exercise these rights, contact us at losttruthclothing@gmail.com

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. For more details, refer to our [Cookie Policy]([Insert Link]).

10. Data Security

We implement robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. Complaints

If you believe we have not addressed your concerns regarding data protection, you have the right to lodge a complaint with the relevant supervisory authority in your country.

12. Changes to this Policy

We may update this GDPR Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

Contact Us:
For any questions or concerns about this GDPR Privacy Policy or your data, please contact us at:

Email: losttruthclothing@gmail.com